Warranty Policy for King Smith’s WalkingPad Products in the UAE:
Warranty Duration: King-Smith provides a 1-year warranty for its WalkingPad products purchased in the UAE through the authorized distributor, Task FZCO. The warranty period starts from the date of purchase. Kindly share the Tax Invoice when claiming the warranty.
Coverage: The warranty covers manufacturing defects and faults in materials or workmanship that may arise during normal use of the WalkingPad products.
Authorized Service Centers: In case of any issues covered under warranty, customers can contact the authorized service centers designated by Task FZCO for repair or replacement of the product.
Proof of Purchase: Customers are required to provide a valid proof of purchase, such as an invoice or receipt, to claim warranty service.
Exclusions: The warranty does not cover damage caused by misuse, improper handling, accidents, unauthorized modifications, natural disasters, or any other circumstances beyond normal use.
Warranty Claims: To initiate a warranty claim, customers can contact Task FZCO’s customer support team via email at firstname.lastname@example.org or call at +971 50 830 1069. They will guide customers through the necessary steps for processing the warranty claim.